Shipping Policy for LINKXCITY

Effective Date: March 3, 2025

At LINKXCITY, we strive to provide a seamless and efficient shopping experience for our customers. This Shipping Policy outlines the details of our shipping process, including shipping methods, delivery times, and associated costs. By placing an order with LINKXCITY, you agree to the terms outlined in this policy.

1. Order Processing Time

  • All orders are processed within 1-3 business days of payment confirmation. Please note that orders placed during holidays, weekends, or promotional periods may experience slight delays.
  • Once your order is processed, you will receive a shipping confirmation email with tracking information (if available) to help you monitor the progress of your order.

2. Shipping Methods and Costs

  • Domestic Shipping: We offer a variety of domestic shipping options based on the destination and delivery speed. Shipping costs are calculated at checkout and depend on the weight of the order and the shipping address.
    • Standard Shipping: Typically delivered within 3-7 business days.
    • Expedited Shipping: Typically delivered within 2-3 business days.
    • Express Shipping: Typically delivered within 1-2 business days.
  • International Shipping: We offer international shipping to select countries. Shipping costs for international orders are calculated at checkout based on the weight of the order and the destination.
    • International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

3. Shipping Address

  • Please ensure that your shipping address is correct and complete before completing your order. LINKXCITY is not responsible for any errors in the shipping address provided.
  • If there is an issue with your shipping address after the order has been placed, please contact us immediately at info@linkxcity.xyz or 270-576-5378 to update your address. We will do our best to accommodate changes, but we cannot guarantee changes to the address once the order has been processed.

4. Delivery Time

  • Domestic Orders: Depending on the shipping method selected and the destination, domestic orders are generally delivered within 3-7 business days.
  • International Orders: Delivery times for international orders can vary based on the destination and local customs processing. International orders typically take 7-21 business days for delivery, depending on the country.
  • Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, including weather conditions, customs processing, and shipping carrier delays.

5. Shipping Delays

  • While we strive to meet our estimated delivery times, there may be circumstances beyond our control that cause shipping delays. LINKXCITY is not responsible for delays caused by external factors, such as weather, natural disasters, customs delays, or carrier issues.
  • If your order is delayed, please check the tracking information provided in your shipping confirmation email for updates. If you need assistance, feel free to contact our customer service team.

6. Shipping Restrictions

  • Shipping to PO Boxes: We do not currently ship to PO Boxes. Please provide a physical address when placing your order.
  • Shipping to Multiple Addresses: If you wish to ship items to multiple addresses, please place separate orders for each address.

7. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available). You can use this information to monitor the status of your order and check its progress.
  • If you do not receive tracking information or if you have questions about your order status, please contact us at info@linkxcity.xyz or 270-576-5378.

8. Lost or Stolen Packages

  • LINKXCITY is not responsible for lost or stolen packages once they have been shipped and delivered. If your package is marked as delivered but you have not received it, please check with your local post office or courier service for more information.
  • If your package has been lost in transit, please contact us immediately. We will work with the carrier to investigate the issue, but LINKXCITY is not liable for lost or stolen packages.

9. Returns and Exchanges

If you are not satisfied with your order, please refer to our Refund and Return Policy for instructions on how to return or exchange items. Items must be returned in their original condition and packaging within 30 days of receipt for a full refund or exchange.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please contact us:

By placing an order with LINKXCITY, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.