Sales Policy for LINKXCITY

Effective Date: March 3, 2025

At LINKXCITY, we aim to provide a seamless and satisfying shopping experience for our customers. This Sales Policy outlines the terms and conditions that govern the sale of products on our website. By making a purchase with us, you agree to the terms set forth in this policy.

1. Products and Availability

  • Product Descriptions: We strive to provide accurate and detailed descriptions of our products, including materials, dimensions, and design features. However, we do not guarantee the accuracy, completeness, or reliability of the product descriptions, and there may be minor variations between the product and the images shown on our website due to lighting, photography, or display settings.
  • Product Availability: We make every effort to ensure that our products are available for purchase. However, due to high demand or limited stock, some items may be out of stock or unavailable at certain times. If a product is out of stock after an order is placed, we will notify you and provide options for a refund or exchange.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice, but any changes will not affect orders that have already been confirmed.
  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and other online payment methods that are available on our website. By providing payment information, you represent that you have the legal right to use the payment method.
  • Order Confirmation: Upon completing your purchase, you will receive an order confirmation email. This confirmation indicates that we have received your order, but it does not guarantee that the order has been processed or shipped. Once your order is processed, we will send a shipping confirmation with tracking information if applicable.

3. Sales Tax

Sales tax will be applied to all orders based on the applicable laws and regulations of the shipping address. If applicable, sales tax will be calculated during the checkout process.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. Processing times may vary depending on product availability, the payment method used, and other factors.
  • Shipping Costs: Shipping costs are calculated at checkout based on the destination and the weight of the order. We offer various shipping options, including standard, expedited, and express shipping. International shipping may also be available, subject to additional fees.
  • Delivery Time: Delivery times vary depending on the shipping method chosen and the delivery destination. Domestic orders are usually delivered within 3-7 business days, while international orders may take longer.
  • Shipping Delays: While we strive to ensure timely delivery, shipping delays may occur due to factors outside our control, such as weather conditions, customs processing, or courier issues. LINKXCITY is not responsible for such delays.

5. Order Cancellations and Modifications

  • Order Cancellations: Orders may be canceled within 24 hours of purchase if the order has not yet been processed or shipped. After this period, cancellations may not be possible. To request a cancellation, please contact our customer service team as soon as possible.
  • Order Modifications: If you need to modify your order (e.g., change shipping address or product details), please contact us immediately. We will do our best to accommodate your request if the order has not yet been processed.

6. Promotions and Discounts

  • Discount Codes: From time to time, LINKXCITY may offer discount codes or promotional offers. These codes must be entered at checkout and cannot be applied retroactively to orders already placed. Discount codes cannot be combined with other offers unless specifically stated.
  • Sales and Special Offers: LINKXCITY may run sales, seasonal promotions, or special offers on certain items. These promotions may be subject to specific terms and conditions, including limited-time availability or product exclusions. Please check the details of each promotion before making a purchase.

7. Returns and Refunds

Our Refund and Return Policy governs the return process, and customers are encouraged to review the terms before making a purchase. You may return items within 30 days of purchase under the conditions outlined in the Refund and Return Policy. Please note that items must be returned in their original, unused condition for a refund or exchange.

8. Customer Support

Our customer support team is here to assist you with any inquiries or issues related to your purchase. If you have questions regarding your order, shipping, or products, please contact us via the following:

9. Limitation of Liability

LINKXCITY is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product that is the subject of the claim.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes to the Sales Policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any changes.

11. Contact Us

If you have any questions about our Sales Policy or need assistance, please reach out to our customer service team:

By purchasing from LINKXCITY, you acknowledge that you have read, understood, and agreed to the terms outlined in this Sales Policy.